Joined: 6/6/2018(UTC)
Posts: 4
|
Has anyone else had issues with this site? I have a problem which is now been ongoing for 3 weeks, I got a £10 bonus to try Xfactor Slingo game and when I tried to use it I got an error so I contacted help and they offered me a free spins bonus instead for the same amount to which I won and have £90+ pending to go to cash but because the Xfactor Slingo error is still there the funds have now been pending for 3 weeks and had several discussions all of which I get the reply we are talking to the tech team to get this resolved asap and now for the last couple of days I get no correspondence or anything not even bothering to seek live help as they just tell me its been passed over to tech team and there are a lot of players with the issue.... Any help would be appreciated. Seems they are witholding a poxy £90 and not helping I find calling them or live help a joke same old tech team stuff even had one saying it would be escalated to a manager in which I got an email saying it would be sorted soon that was about a week ago...
|
 1 user thanked Stuart for this useful post.
|
|
|
|
Joined: 4/2/2016(UTC)
Posts: 2,364
|
Originally Posted by: Stuart  Has anyone else had issues with this site? I have a problem which is now been ongoing for 3 weeks, I got a £10 bonus to try Xfactor Slingo game and when I tried to use it I got an error so I contacted help and they offered me a free spins bonus instead for the same amount to which I won and have £90+ pending to go to cash but because the Xfactor Slingo error is still there the funds have now been pending for 3 weeks and had several discussions all of which I get the reply we are talking to the tech team to get this resolved asap and now for the last couple of days I get no correspondence or anything not even bothering to seek live help as they just tell me its been passed over to tech team and there are a lot of players with the issue.... Any help would be appreciated. Seems they are witholding a poxy £90 and not helping I find calling them or live help a joke same old tech team stuff even had one saying it would be escalated to a manager in which I got an email saying it would be sorted soon that was about a week ago... Hi there, We have responded to your first post, kindly refer to that for more assistance and information. Regards.
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.