Joined: 11/17/2014(UTC)
Posts: 76
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I filed cash back claim 04/01 . I am still waiting on approval. Edited by moderator Sunday, April 05, 2015 4:17:36 AM(UTC)
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Joined: 7/2/2011(UTC) Posts: 611 
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Whether you submitted the claim on 1st or 20th, it can take up to the last day of the month to receive confirmation for any submitted claim.
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Joined: 4/30/2010(UTC)
Posts: 294
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Hi Emma
Gambling City tries to approve claims as quickly as possible. It all depends on how fast the casino responds to the request to confirm the details of the claim.
The casino at which you played normally responds within a day or two. But one should allow for delays over the Easter holidays.
All mail to you is bouncing so you are unlikely to receive an email notification, although you will see the approval online in due course. It would be great if you could provide a different email address for Gambling City to use.
Graeme
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Joined: 11/17/2014(UTC)
Posts: 76
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Thank you Graeme for information. I only have one e-mail address at the moment. I will try to get another.one soon.
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Joined: 11/13/2014(UTC)
Posts: 112
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it's been a week for me still waiting. this month's cash back
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Joined: 11/13/2014(UTC)
Posts: 112
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yay received my cash back today
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Joined: 11/13/2014(UTC)
Posts: 112
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i've been waiting a week it sucks some casinos are quick and some are slow. :(
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Joined: 11/13/2014(UTC)
Posts: 112
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ok now it's 2 weeks now waiting for cashback can Gambling city send them a reminder?
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Joined: 11/13/2014(UTC)
Posts: 112
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