Joined: 12/24/2015(UTC)
Posts: 4
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I won a 30000 jackpot
-casino kept reversing my withdrawals
-my players account shows over 35000 in processed withdrawals i only received 5000
-my players account does not show a withdrawal of 5000 that was paid
-i had to keep withdrawing the casino prolonged the verification process
-when i finally did all that was required for a withdrawal for the progressive as per the terms and agreements the casino on sent 5000
-the casino stated they sent 5000 on Oct 12 but it was never sent i have four separate casino emails verifying this
-the casino misled the play in a ploy to cause the player to spend all his winnings
-credited player account with money not requested and placed the player on the 5000 per week rule after all money was processed from the winning
-locked all money in player account so as the onluy thing the player could do was gamble it
-discredited themselves to player to cause player to believe that the money would never be paid. (this is an accreditted casino?)
the credits placed into the players account were no different then bonus money..\
as with progressive jackpogt wins the casino was given all the players winnings then using fraudulant practices
-i asked for a copy of the bets and movement of the moneyit took over a month to recieve these document even after i formally requested them i found that it did not msatch what i remeber as on error was me reversing 100 when i already had over 15000 in my account it makes no sence.
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Joined: 4/30/2010(UTC)
Posts: 294
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Kevin Could I suggest you submit your issue to Steve at www.GamblingGrumbles.comHe might be able to help you get the problem resolved for you. Also he would provide Royal Vegas the opportunity to give their side of the matter.
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