Joined: 7/7/2015(UTC)
Posts: 7
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Your page for Drake says there is a 50 spins no deposit bonus.
But it does not say you have to deposit before you can play the winnings from those spins which is exactly what happens at the casino.
Why do they bother calling them no deposit spins?
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Joined: 6/1/2010(UTC)
Posts: 119
Location: US
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Hi WyldGirl, Oh dear, I'm very sorry about this. Here's the exact wording from the casino terms and conditions: "All free spins bonuses are by invitation from DrakeCasino.eu and its authorized agents only. Any free money given without requiring a deposit, e.g. a free spin bonus, no-deposit bonus, free bonus, loyalty bonus, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of $100 plus a bank wire fee of $60 given. This rule is also valid when a customer's balance is positive at the time of redeeming the free spin bonus. After redeeming the free spin winnings, the rule will only be annulled after the customer's balance has reached $0 again." Is there any documentation (screen shots, chat logs, etc.) you'd be able to provide me with for when I write to our account manager? Please email the documents to me at: sky@gamblingcity.comRegards, Sky
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Joined: 7/7/2015(UTC)
Posts: 7
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Sorry so long in getting back. Things have been crazy! I went to chat and inquired about this and here is the chat:
Your Question:
when i registered i went through a site and got 50 free spins but after spinning it would not let me play
the winnings till i deposited.
Is this normal for winnings to be played a deposit had to be made?
Please wait and one of our operators will be with you shortly.
You are now chatting with Eric . - Drake - Live
Tina Padziora: Hi Eric
Eric .: Hi
Eric .: I can see you have $ 5.90 in the redeemable winnings balance, yes for to redeem the $ 5.90 you need to make a deposit
Eric .: then it will be added to the deposited amount
Tina Padziora: so when a site offers a no deposit spins or bonus for new sign ups in order to actually play a deposit has to be made?
Eric .: For the winnings just make a deposit and the winnings will be added to the deposited amount
Tina Padziora: ok ty
==
so obviously it is normal for them to advertise a no deposit or to give affiliates a no deposit for new players but it really is NOT a no deposit offer! Hope this helps.
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Joined: 7/7/2015(UTC)
Posts: 7
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Actually I went and re-read the rules you posted above. So now i am seeing an obvious scam by Drake. If you get free spins and then deposit to claim the winnings of the free spins and there is a $100. max cashout on winnings from free spins with a $60 fee you just deposited got spin winnings and can only get a max of $40 when you cashout. you had to deposit $25 to claim the winnings but there rule says This rule is also valid when a customer's balance is positive at the time of redeeming the free spin bonus.. WHAT IS WRONG WITH THIS PICTURE??? Edited by user Saturday, February 27, 2016 12:17:00 AM(UTC)
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