They embarked on their Betcoin.ag journey on March 2, 2022, and initially deposited $1000, intending to engage in sports betting. For about a year, they immersed themselves in football and basketball betting, yet were disheartened by the low betting limits imposed by the platform. Subsequently, they stumbled upon Playbetr.com, a sister website reputed for its higher limits, prompting them to establish an account on December 31, 2022. With an ambitious initial deposit of $4000 on Playbetr, followed by additional sums ranging from $1000 to $2000, they mirrored their actions on Betcoin.ag, amassing a total investment of $7000-8000 across both platforms, all in BTC.
Their primary focus shifted to NBA games on Playbetr, where they initially endured losses but eventually secured wins on both platforms, albeit with different selections. However, their victories turned to frustration when they attempted to withdraw their balances, totaling 0.65 BTC from Playbetr and 0.21 BTC from Betcoin. Both sites requested KYC verification, which they promptly completed by submitting their driving license, selfies, and address proof. To their dismay, the following day, they discovered they were unable to log in or access features on either site.
Receiving emails from both platforms alleging fraudulent actions and terminating their accounts, they found the offers to return their deposits laughable and unacceptable. Despite their persistent attempts to contact the sites via email and live chat, they were met with silence, while the platforms accused them of violating rules like collusion, match-fixing, and using bots. Armed with proof of their withdrawal requests, winning bets, and attempts to access their accounts, they remain resolute in their determination to take legal action to recover their 0.85 BTC, currently valued at almost $20k.
Despite their reputation for transparency, Betcoin.ag and Playbetr.com have failed to provide explanations or respond to inquiries, fueling their commitment to fighting this injustice and safeguarding other players from potential scams. Their plight serves as a stark reminder of the risks associated with online gambling platforms and the importance of vigilance in protecting one's investments.