Joined: 12/21/2014(UTC)
Posts: 15
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I know that the cash back is $50 but would like to know who to ask to see if I may get a one time wavier for my $40.93 cashbacks balance. I received an email from admin telling me that if I didn't make a withdrawal, that my acct would be reset to zero. Slotland and WINAday were my only cashbacks claims and that now IAM banned from any cashbacks raffLes and auctions. They told me to ask them too cancel my acct and make a new one thru gambling city, but if I do that I will lose my Vip status which took a lot of money for me to get there. So any thoughts on this issue would be greatly appreciated.
Thank you very much.
Matthew Juan Maldonado
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Joined: 6/1/2010(UTC)
Posts: 119
Location: US
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Hi Matthew, Please will you send me an email at sky@gamblingcity.com so that I may assist you properly. I am checking for you about your request in the meantime. Kind regards, Sky
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 1 user thanked Skyla for this useful post.
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Joined: 12/2/2011(UTC)
Posts: 290
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Hi Matthew, I had to get my accounts at those two casinos changed to Gambling City and it was simple and did not affect my VIP status or anything else. You can send an email to admin@gamblingcity.com explain your situation and give them the information about your login names at both casinos. They can probably get your accounts switched to Gambling City painlessly. No promises, but worth a try! Good Luck Katt LOL, Sky from Admin was answering you at the same time I was. Definitely follow her instructions! Edited by user Thursday, June 21, 2018 7:14:52 PM(UTC)
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1 user thanked kattboots for this useful post.
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Joined: 12/21/2014(UTC)
Posts: 15
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Thank you Sky and Kattboots, i apologize for my late thank you but i had some medical problems and was in the hospital, doing better now and definitely taking better care of my self. Sky i will email you today and Kattboots i had asked and was told i would lose my vip status. Thank you very much both of you for taking the time to reply to my post.
Sincerely,
Matthew
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Joined: 12/2/2011(UTC)
Posts: 290
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You are very welcome Matthew. I am very glad to hear that you are feeling better. Sorry for your medical problems.
Katt
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1 user thanked kattboots for this useful post.
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